Smart Shelves, Soaring Sales: Mediar’s Softener Solution

The Challenge: Navigating a Crowded Market with Innovative Strategies

A leading CPG brand was grappling with a saturated market where standing out on the retail shelf was more challenging than ever. Their softener products, despite being well-regarded, struggled to capture the immediate attention of consumers overwhelmed by choices. To carve out a distinct competitive edge, the brand needed a sophisticated, data-driven approach that would not only enhance shopper engagement but also optimize conversion rates in an intensely competitive retail environment.

The Solution: Mediar Shopper Behavior Lab

To address this, the leading CPG brand leveraged the Mediar Shopper Behavior Lab, an innovative platform designed to harness real-time data on shopper behavior using advanced computer vision technology and heat mapping. By utilizing existing CCTV in-store infrastructure, Mediar’s platform offered the brand invaluable insights into how consumers interact with products in the natural retail environment, without the need for additional installations or disruptions.

The Approach: Harnessing Ongoing Insights from Mediar’s Platform

The Mediar Shopper Behavior Lab was seamlessly integrated into the brand’s existing operations, drawing from the ongoing analysis of shopper behavior within key store locations. This approach ensured that the insights gathered were both timely and actionable, allowing the brand to make data-driven decisions without needing to set up new systems. Here’s how it worked:

Computer Vision and Shopper Insights: The Mediar platform tapped into the existing network of high-resolution cameras already installed in the stores, automatically analyzing shopper movements and engagement levels in high-traffic areas such as floor displays and endcaps. These intelligent systems provided continuous feedback on consumer behavior patterns.

Heat Mapping for Visualizing Shopper Flow: The platform’s heat mapping feature visualized shopper engagement across the store, highlighting high-traffic zones and product interaction points. Insights revealed that the floor display attracted 86.8% of shoppers, while the endcap drew 72.9%. These areas saw significant consumer interaction, with 39.6% engaging with the floor display and 34.6% at the standard shelf location, indicating deeper engagement at these points of interest.

Real-Time Data and Predictive Modeling: As shopper behavior was continuously analyzed, the data fed into predictive models within the Mediar platform. These models identified emerging trends, enabling the brand to conduct real-time A/B testing and make strategic adjustments based on immediate feedback, optimizing promotions, pricing, and product placement. The conversion rates were highest at the floor display (8.4%) and the endcap (7.6%), confirming the effectiveness of these locations in driving sales.

Dynamic Adjustments on the Fly: With the Mediar platform’s real-time insights, the brand could swiftly adjust its strategies. Whether it was repositioning products, refining promotions, or adjusting pricing, the platform’s continuous analysis ensured that adjustments were always aligned with current shopper behavior, without requiring time-consuming setup.

Results: Enhanced Engagement and ROI

Through its use of the Mediar Shopper Behavior Lab, the leading CPG brand gained unparalleled insights into consumer behavior, which translated into a significant increase in shopper engagement and conversion rates. The strategic focus on high-traffic areas, such as floor displays and endcaps, led to a substantial 300% return on investment (ROI), significantly boosting sales and optimizing in-store marketing efforts.

Conclusion: Ongoing Innovation and Future Prospects

The success of this initiative underscores the critical role of high-impact retail spaces in driving sales, with floor displays and endcaps proving to be particularly effective. Moving forward, the brand recognized that continued investment in these strategic areas would be key to maintaining and growing its competitive edge. The seamless integration of Mediar’s platform into their ongoing operations ensured that the brand could continuously fine-tune its strategies for maximum impact, leading to sustained success in an increasingly crowded marketplace.